Microsoft is investigating a known issue causing OneDrive and OneDrive for Business crashes on Windows 10 systems where customers have installed updates released earlier this month.

“After installing KB5018410 or later updates, OneDrive might unexpectedly close,” the company explained in a Windows health dashboard update.

On affected devices, this issue will prevent users from signing out or unlinking their OneDrive accounts or their sites and folders from Microsoft Teams and SharePoint.

As Redmond further explained, affected users might receive errors when trying to:

  • Sign out or unlink your account in the Microsoft OneDrive sync app.
  • Unlink sites or folders from syncing to your device from Microsoft SharePoint or Microsoft Teams sites.
  • Uninstalling the OneDrive sync app might fail.

The complete list of impacted platforms includes Windows 10, version 22H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2.

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Microsoft OneDrive crashes because of recent Windows 10 updates

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