Lovemore Chikazhe | Management and Accounting | Best Researcher Award

Dr Lovemore Chikazhe, Chinhoyi university of technology, Zimbabwe

Dr. Lovemore Chikazhe is a marketing expert with a DPhil in Marketing from Chinhoyi University of Technology (2020). He specializes in customer satisfaction, loyalty, and service quality, with a focus on higher education and business research. 🧑‍🏫 Dr. Chikazhe has 8 years of teaching experience across several institutions, including Chinhoyi University of Technology, University of Namibia, and Midlands State University. 📚 He has authored numerous publications in journals such as Cogent Business & Management and Journal of Marketing for Higher Education. 🌍 He is also an editorial reviewer for prestigious publishers like SAGE and Cogent Education. ✍️

Publication Profile

google scholar

Academic Qualification

Dr. Lovemore Chikazhe holds a DPhil in Marketing from Chinhoyi University of Technology (2017-2020), where his thesis explored the mediating role of customer satisfaction and loyalty in the relationship between service quality and job performance, focusing on the perceptions of university graduates in Harare, Zimbabwe. He also earned a Post Graduate Diploma in Higher Education (2016), a Master of Science in Strategic Management (2014), and an Honours Degree in International Marketing (2010). His academic journey highlights his dedication to higher education, strategic management, and marketing research. 📊🎓

Experience

Dr. Lovemore Chikazhe has been a dedicated lecturer for over 8 years, contributing significantly to higher education. Currently a lecturer at Chinhoyi University of Technology (2019-present), he teaches at various levels, including project supervision for DPhil, MPhil, MSc, and first-degree students. He also covers courses in Strategic Marketing Management, Business Research Methods, Buyer and Consumer Behavior, and Advanced Consumer Science. Dr. Chikazhe has held part-time roles at the University of Namibia (2022-2023) and Midlands State University (2022-present), supervising DBA and DPhil students. His previous experience includes teaching at the Catholic University of Zimbabwe and Zimbabwe Open University. 🎓👨‍🏫📊

Editorial and Conference Contributions

Dr. Lovemore Chikazhe is a prominent figure in business and marketing research, contributing significantly through his editorial work for prestigious publishers like SAGE and Cogent Education. His active engagement in scholarly communities is further demonstrated by his involvement in conference papers, particularly on topics such as e-learning models and supplier relationship management in Zimbabwe. These contributions reflect his dedication to advancing research and knowledge in these fields. Dr. Chikazhe’s expertise and scholarly activities make him an influential voice in the academic world. 💡📈

Research Focus

Dr. Lovemore Chikazhe’s research primarily focuses on the intersection of customer satisfaction, service quality, loyalty, and employee performance within the service sector, particularly in banking and entrepreneurship contexts in Zimbabwe. His work explores mediators and moderators influencing these relationships, such as employee training, empowerment, and motivation. Dr. Chikazhe also investigates social media impact on consumer behavior, specifically eWOM, and entrepreneurship challenges, especially concerning women’s sustainability in rural settings. His contributions extend to digital transformation in customer relationship management (CRM) in banking. 🌍📊💼💡📱

Publication Top Notes

Mediators of the relationship between service quality and customer loyalty: Evidence from the banking sector in Zimbabwe

Understanding mediators and moderators of the effect of customer satisfaction on loyalty

The effect of perceived service quality, satisfaction and loyalty on perceived job performance: perceptions of university graduates

Challenges hindering women entrepreneurship sustainability in rural livelihoods: Case of Manicaland province

Promotion of perceived service quality through employee training and empowerment: the mediating role of employee motivation and internal communication

Examining the influence of social media eWOM on consumers’ purchase intentions of commercialized indigenous fruits (IFs) products in FMCGs retailers

Socio-Economic Implications of Covid19 Pandemic to Women Entrepreneurs: A Case of the Informal Sector in Zimbabwe

Buttressing customer relationship management through digital transformation: Perspectives from Zimbabwe’s commercial banks

Assoc Prof Dr. Rasha Mahboub | Accounting | Best Researcher Award

Assoc Prof Dr. Rasha Mahboub, Beirut Arab University, Lebanon

Assoc Prof Dr. Rasha Mahboub is an accomplished academic in Accounting at Beirut Arab University since October 2022. With a PhD in Accounting focusing on narrative disclosure strategies in the MENA region, her research impacts banking transparency. Previously, she served as an Assistant Professor and Teaching Assistant at the same institution. Dr. Mahboub has extensive teaching experience, covering a wide range of accounting courses at both undergraduate and postgraduate levels. Her dedication to education and research, coupled with practical experience as an Accountant and Auditor, positions her as a leader in her field.

Work Experience

Associate Professor Dr. Rasha Mahboub is a distinguished academic in the Accounting Department at Beirut Arab University, where she has been serving since October 2022. With a strong background in academia, she previously held the position of Assistant Professor from September 2017 to October 2022 and worked as a Teaching Assistant from February 2012 to September 2017 at the same institution. Dr. Mahboub also contributed to the university’s administrative affairs as an editor in both the HR Department and the Academic Staff Department. Her early career includes teaching at College Technique De Frères.

Education

Associate Professor Dr. Rasha Mahboub holds an impressive academic background in Accounting. She earned her PhD in Accounting from Beirut Arab University in 2017, focusing on “Impression Management Using Discretionary Narrative Disclosure Strategies” in her thesis, supervised by esteemed professors Nehale Mostafa and Wajdi Hijazi. Prior to her doctoral studies, she obtained a Master’s Degree in Accounting (2011) with a thesis on the Balanced Scorecard in private universities, supervised by Professors Awad Labib and Mohamed Ghanem. Dr. Mahboub completed her Bachelor’s Degree in Accounting in 2006, graduating with Very Good Merit.

Teaching Experience

Associate Professor Dr. Rasha Mahboub has extensive teaching experience in the field of Accounting at Beirut Arab University. At the undergraduate level, she covers a wide range of subjects, including Principles of Accounting (1 and 2), Intermediate Accounting (1 and 2), Managerial Accounting, Advanced Cost and Managerial Accounting, Advanced Financial Accounting, Tax Accounting, Accounting Information Systems, Governmental Accounting, and oversees Senior Projects and Internships. In postgraduate studies, she teaches courses such as Accounting Information Systems, Financial Statement Analysis, Business Research Methods, and Advanced Auditing. Her commitment to education is evident through her diverse curriculum.

Conclusion

Associate Professor Dr. Rasha Mahboub is an exceptional candidate for the Best Researcher Award due to her extensive academic and practical experience, her relevant and impactful research contributions, and her dedication to teaching and mentorship. Her work not only reflects her personal excellence but also contributes to the broader field of accounting, positioning her as a leader in her area of expertise.

Publication Top Notes

Factors Affecting Accounting Students’ Performance at University in Lebanon – BAU Journal – Creative Sustainable Development, 2022 📊
Impact of Corporate Social Responsibility Practices on Financial Performance: Evidence from Selected MENA Region Commercial Banks – BAU Journal – Creative Sustainable Development, 2022 🌍
The Impact of Information and Communication Technology Investments on the Performance of Lebanese Banks – European Research Studies Journal, 2018 💻
A Study of Discretionary Narrative Disclosure Strategies of the Most and Least Profitable MENA Region Banks – Corporate Ownership and Control, 2017 📝
Main Determinants of Financial Reporting Quality in the Lebanese Banking Sector – European Research Studies Journal, 2017 📈
Impression Management in Chairmen’s Letters: An Empirical Study of Banks’ Annual Reports in MENA Region – Corporate Board: Role Duties and Composition, 2016 📑