Mohammad Sultan Ahmad Ansari (PMP) | Business Award | Best Researcher Award

Dr. Mohammad Sultan Ahmad Ansari (PMP) | Business Award | Best Researcher Award

Dr. Mohammad Sultan Ahmad Ansari (PMP), Modern College of Business and Science, Oman

Dr. Mohammad Sultan Ahmad Ansari is a distinguished scholar with a PhD from Aligarh Muslim University, India, and postdoctoral studies from Boston University. He holds certifications from Harvard, Oxford, and the Project Management Institute. His expertise spans agile project management, leadership, and quality assurance. Dr. Ansari has published extensively in SCOPUS-indexed journals and authored impactful book chapters. His research focuses on leadership, service quality, and e-learning. Additionally, he is a seasoned educator and a Project Management Professional (PMP). Dr. Ansari’s work is recognized internationally, contributing significantly to academic and professional communities. πŸŒπŸ“–πŸ…

 

Publication Profile

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Orcid

Google Scholar

Education

Postdoc (Building Skills for a Successful Career), Boston University (Jul 2021 – Sep 2021), Accredited by AACSB and NECHE

Postdoc (Succeeding as a postdoc), Boston University (Apr 2021 – Jun 2021), Accredited by AACSB and NECHE

PhD, Aligarh Muslim University (AMU), India (Nov 2009 – Oct 2014), QS 1001, NAAC accredited

Leadership: Foundational Principles, Harvard Kennedy School of Government, Harvard University (Mar 2021 – Jun 2021), NECHE accredited

Oxford Executive Leadership Program, SaΓ―d Business School, University of Oxford, UK (Aug 2020 – Oct 2020), Accredited by EQUIS – EFMD

Project Management Professional, Project Management Institute (PMI), Pennsylvania, USA (Aug 2005)

Agile and Scrum Fundamentals, IBM online learning (Jun 2023)

Master of Engineering, University of Allahabad, India (Sep 1992 – Sep 1994)

MBA, Indira Gandhi National Open University, India (Jun 1989 – Dec 1992)

Bachelor of Engineering, Institution of Engineers, India (Jan 1986 – Dec 1990)

Bachelor of Commerce, Patna University, India (1984)

 

Research Focus

Dr. MSA Ansari’s research primarily focuses on Total Quality Management (TQM), service quality, and organizational excellence in various sectors including telecom, healthcare, and higher education. His work often examines the integration of TQM frameworks, emotional intelligence, and service profit chains to enhance employee loyalty, customer satisfaction, and profitability. Additionally, Dr. Ansari explores the impacts of emerging technologies like blockchain on operations and supply chain management, and the challenges faced by higher education institutions post-COVID-19. His contributions to understanding the barriers in TQM implementation and the role of professional development in accreditation are also notable. πŸ“ŠπŸ“ˆπŸ’

 

Publication Top Notes

  • Extended service profit chain in telecom service industry in Oman–An empirical validation
    • Cited by: 16
    • Year: 2020 πŸ“Š
  • Effective TQM implementation in the service industry: a proposed framework
    • Cited by: 14
    • Year: 2021 πŸ“ˆ
  • An innovative approach of integrating service quality, employee loyalty and profitability with service profit chain in telecom service industry: An empirical validation
    • Cited by: 14
    • Year: 2021 πŸ“ˆ
  • TQM framework for healthcare sectors: barriers to implementation
    • Cited by: 13
    • Year: 2022 πŸ₯
  • FDI, disinvestment and growth: an appraisal of Bhutanese economy
    • Cited by: 10
    • Year: 2023 πŸ“ˆ
  • Does emotional intelligence influence employees, customers and operational efficiency? An empirical validation
    • Cited by: 9
    • Year: 2016 😊
  • Critical Success Factors of E-Learning Implementation in Higher Education Institutions: A Proposed Framework for Success.
    • Cited by: 6
    • Year: 2022 πŸ“š
  • Impact of blockchain technology on operations and supply chain management performance
    • Cited by: 5
    • Year: 2023 πŸ”—
  • LEAN SIX SIGMA IN HEALTHCARE: SOME SOBERING THOUGHTS ON IMPLEMENTATION
    • Cited by: 5
    • Year: 2022 πŸ₯
  • The Relationship between TQM, Knowledge Management, and Innovation: A Framework to Achieve Organizational Excellence in Service Industry.
    • Cited by: 4
    • Year: 2021 πŸ“Š
  • Assessing the Impact of Service Quality on Customers and Operators: Empirical Study
    • Cited by: 4
    • Year: 2016 πŸ“ˆ
  • Analysis of Regional Tourists in Bhutan before Covid-19.
    • Cited by: 2
    • Year: 2022 🌍
  • Need for explainable artificial intelligence ethnic decision-making in society 5.0
    • Cited by: 1
    • Year: 2024 πŸ€–
  • Emotional Intelligence and Extended Service Profit Chain in Telecom Industry in Oman–An Empirical Validation
    • Cited by: 1
    • Year: 2018 😊
  • Influence of Transformational and Transactional Leadership on Agile Project Success: An Empirical Validation
    • Year: 2024 πŸš€
  • Comparative Analysis of Quality Assurance Agencies Standards and Process in Higher Education: Proposed Inclusive Framework for GCC
    • Year: 2024 🏫
  • Significance of Capacity Building Through Professional Development Programs: Pathways to Accreditation in HEIs
    • Year: 2024 πŸŽ“
  • COVID-19 a Curse or Blessing?: The Rise of E-Learning, Blended, and Virtual Learning with COVID-19
    • Year: 2023 πŸ¦ πŸ“š

Komal Goyal | Business | Best Researcher Award

Ms. Komal Goyal | Business | Best Researcher Award

Ms. Komal Goyal, Jc Bose University of science and technology, YMCA Faridabad, India

Ms. Komal Goyal is a dedicated professional with a strong academic background. She holds an M.COM from MDU Rohtak and an MBA in HR&Finance from A.I.T.M, achieving 70% and 76%, respectively. With technical expertise in tools like SPSS and TALLY ERP v9, she excels in research as a full-time scholar at JCBUST, YMCA Faridabad, since July 2019. Ms. Goyal, a NET-JRF in commerce, also boasts teaching experience at S.M.M. College and RJL School. Her achievements include 19th university rank in B.COM and 10th rank in MBA. πŸŽ“πŸ“Š

Publication Profile:

Scopus

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Educational Qualification:

Ms. Komal Goyal, a highly accomplished professional, holds a Master’s in Commerce (M.COM) from MDU Rohtak, graduating with distinction at 70%. She furthered her academic journey with an MBA in HR&Finance from Advanced Institute Technology&Management (A.I.T.M), achieving an impressive 76%. Her educational foundation includes a B.COM in Computer Application from Saraswati Mahila Mahavidhyla (S.M.M) with a commendable 72%. Ms. Goyal’s academic excellence extends to her 12th-grade results from HBSE in March 2008-2009, securing 84%, and 10th-grade results from HBSE in March 2006-2007, earning 74%. πŸŽ“βœ¨

Academic Achivements:

Ms. Komal Goyal stands as an academic luminary with a series of remarkable achievements. She secured the prestigious NET in management from NTA in June 2019, showcasing her expertise in the field. Additionally, her outstanding performance in NET-JRF in commerce in December 2018, with an impressive score of 188/300, further underscores her scholarly prowess. Ms. Goyal’s dedication and excellence extend to her university rankings, including the 19th rank in B.COM (C.A) 4th sem, consistent first rank in B.COM classes each semester, and impressive 10th and 18th university ranks in MBA 1st and 2nd semesters, respectively. πŸ†πŸ“š

Experience:

Ms. Komal Goyal is a dedicated professional with a wealth of experience in academia. Currently serving as a full-time research scholar at JCBUST, YMCA Faridabad since July 2019, she not only contributes to cutting-edge research but also imparts knowledge with a teaching load of 10-12 hours per week. Prior to her research role, Ms. Goyal garnered 9 months of valuable teaching experience at S.M.M. College from July 2018 to April 2019. Her commitment to education is further evidenced by a two-year stint at RJL School from April 2017 to March 2018. πŸŽ“πŸ“–

Research Focus:

Komal Goyal, an accomplished researcher, primarily focuses on Human Resource Management (HRM) practices and their impact on various aspects of employee engagement and organizational dynamics. Her work spans across crucial topics such as employees’ retention, sentiments analysis in the context of remote working, designing effective e-learning systems during the COVID-19 pandemic, and exploring the relationship between human resource flexibility and employee engagement. With a keen interest in validating models like TAM (Technology Acceptance Model), she critically reviews antecedents and consequences of employee loyalty using NVIVO. Komal Goyal’s research contributions showcase a commitment to understanding and enhancing the realms of HRM and organizational behavior. πŸ“šπŸ”

Publication Top Notes: