Mohammad Sultan Ahmad Ansari (PMP) | Business Award | Best Researcher Award

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Dr. Mohammad Sultan Ahmad Ansari (PMP) | Business Award | Best Researcher Award

Dr. Mohammad Sultan Ahmad Ansari (PMP), Modern College of Business and Science, Oman

Dr. Mohammad Sultan Ahmad Ansari is a distinguished scholar with a PhD from Aligarh Muslim University, India, and postdoctoral studies from Boston University. He holds certifications from Harvard, Oxford, and the Project Management Institute. His expertise spans agile project management, leadership, and quality assurance. Dr. Ansari has published extensively in SCOPUS-indexed journals and authored impactful book chapters. His research focuses on leadership, service quality, and e-learning. Additionally, he is a seasoned educator and a Project Management Professional (PMP). Dr. Ansari’s work is recognized internationally, contributing significantly to academic and professional communities. 🌍📖🏅

 

Publication Profile

Scopus

Orcid

Google Scholar

Education

Postdoc (Building Skills for a Successful Career), Boston University (Jul 2021 – Sep 2021), Accredited by AACSB and NECHE

Postdoc (Succeeding as a postdoc), Boston University (Apr 2021 – Jun 2021), Accredited by AACSB and NECHE

PhD, Aligarh Muslim University (AMU), India (Nov 2009 – Oct 2014), QS 1001, NAAC accredited

Leadership: Foundational Principles, Harvard Kennedy School of Government, Harvard University (Mar 2021 – Jun 2021), NECHE accredited

Oxford Executive Leadership Program, Saïd Business School, University of Oxford, UK (Aug 2020 – Oct 2020), Accredited by EQUIS – EFMD

Project Management Professional, Project Management Institute (PMI), Pennsylvania, USA (Aug 2005)

Agile and Scrum Fundamentals, IBM online learning (Jun 2023)

Master of Engineering, University of Allahabad, India (Sep 1992 – Sep 1994)

MBA, Indira Gandhi National Open University, India (Jun 1989 – Dec 1992)

Bachelor of Engineering, Institution of Engineers, India (Jan 1986 – Dec 1990)

Bachelor of Commerce, Patna University, India (1984)

 

Research Focus

Dr. MSA Ansari’s research primarily focuses on Total Quality Management (TQM), service quality, and organizational excellence in various sectors including telecom, healthcare, and higher education. His work often examines the integration of TQM frameworks, emotional intelligence, and service profit chains to enhance employee loyalty, customer satisfaction, and profitability. Additionally, Dr. Ansari explores the impacts of emerging technologies like blockchain on operations and supply chain management, and the challenges faced by higher education institutions post-COVID-19. His contributions to understanding the barriers in TQM implementation and the role of professional development in accreditation are also notable. 📊📈🏢

 

Publication Top Notes

  • Extended service profit chain in telecom service industry in Oman–An empirical validation
    • Cited by: 16
    • Year: 2020 📊
  • Effective TQM implementation in the service industry: a proposed framework
    • Cited by: 14
    • Year: 2021 📈
  • An innovative approach of integrating service quality, employee loyalty and profitability with service profit chain in telecom service industry: An empirical validation
    • Cited by: 14
    • Year: 2021 📈
  • TQM framework for healthcare sectors: barriers to implementation
    • Cited by: 13
    • Year: 2022 🏥
  • FDI, disinvestment and growth: an appraisal of Bhutanese economy
    • Cited by: 10
    • Year: 2023 📈
  • Does emotional intelligence influence employees, customers and operational efficiency? An empirical validation
    • Cited by: 9
    • Year: 2016 😊
  • Critical Success Factors of E-Learning Implementation in Higher Education Institutions: A Proposed Framework for Success.
    • Cited by: 6
    • Year: 2022 📚
  • Impact of blockchain technology on operations and supply chain management performance
    • Cited by: 5
    • Year: 2023 🔗
  • LEAN SIX SIGMA IN HEALTHCARE: SOME SOBERING THOUGHTS ON IMPLEMENTATION
    • Cited by: 5
    • Year: 2022 🏥
  • The Relationship between TQM, Knowledge Management, and Innovation: A Framework to Achieve Organizational Excellence in Service Industry.
    • Cited by: 4
    • Year: 2021 📊
  • Assessing the Impact of Service Quality on Customers and Operators: Empirical Study
    • Cited by: 4
    • Year: 2016 📈
  • Analysis of Regional Tourists in Bhutan before Covid-19.
    • Cited by: 2
    • Year: 2022 🌍
  • Need for explainable artificial intelligence ethnic decision-making in society 5.0
    • Cited by: 1
    • Year: 2024 🤖
  • Emotional Intelligence and Extended Service Profit Chain in Telecom Industry in Oman–An Empirical Validation
    • Cited by: 1
    • Year: 2018 😊
  • Influence of Transformational and Transactional Leadership on Agile Project Success: An Empirical Validation
    • Year: 2024 🚀
  • Comparative Analysis of Quality Assurance Agencies Standards and Process in Higher Education: Proposed Inclusive Framework for GCC
    • Year: 2024 🏫
  • Significance of Capacity Building Through Professional Development Programs: Pathways to Accreditation in HEIs
    • Year: 2024 🎓
  • COVID-19 a Curse or Blessing?: The Rise of E-Learning, Blended, and Virtual Learning with COVID-19
    • Year: 2023 🦠📚

Business

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Introduction of Business

Business research is the driving force behind informed decision-making in the corporate world. It encompasses an array of methodologies and disciplines that aim to understand and improve various aspects of business operations. This field is not only about financial analysis and market trends; it also explores the intricacies of leadership, management, and organizational behavior, fostering innovation and growth.

Market Research:

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Organizational Behavior:

The study of how individuals and groups function within organizations is crucial for optimizing efficiency and employee satisfaction. Researchers investigate topics such as leadership styles, motivation, and teamwork dynamics.

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Innovation and Entrepreneurship:

The study of innovation and entrepreneurship explores how new businesses are created, and how existing organizations foster innovation. Researchers investigate the development of new products, technologies, and business models to drive economic growth.

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